Services

Designed for the operational reality of healthcare.

We do not sell software. We build the operating models, governance structures, and technology foundations that enable sustainable automation at scale.

01 / Revenue Cycle

Revenue Cycle Automation

Eliminate friction. Recover revenue. Scale intelligently.

Healthcare revenue cycle operations leak value at every step — through manual touchpoints, delayed follow-up, and process inconsistency. 6QD deploys intelligent automation across the full revenue cycle lifecycle, reducing cost-to-collect, accelerating cash flow, and freeing clinical and administrative staff to focus on work that matters.

Measurable Outcomes

40–60% reduction in manual denial touches
20–35% improvement in first-pass resolution rates
15–25% increase in overall denial recovery
Significant FTE reallocation to high-complexity work
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Capabilities

  • Eligibility verification automation
  • Prior authorization intake and tracking
  • Claims status monitoring at scale
  • Automated denial classification and routing
  • RPA-assisted appeals letter generation
  • Remittance posting and reconciliation
  • Denial trend analytics and root cause identification
  • End-to-end claims lifecycle monitoring

02 / Transformation

Revenue Cycle Transformation

Redesign the foundation. Build for what is next.

Automation without process redesign produces faster versions of broken workflows. 6QD partners with revenue cycle leaders to transform the underlying operating model — redesigning processes, realigning teams, and building the structural capability needed to sustain performance improvement over time. We bring operational depth, change management expertise, and a clear-eyed view of what actually drives revenue cycle performance in complex health systems.

Measurable Outcomes

Sustained improvement in net collection rate
Reduced days in accounts receivable
Improved denial prevention rates upstream
Leadership alignment on revenue cycle strategy and priorities
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Capabilities

  • Current-state revenue cycle assessment and benchmarking
  • Process redesign and workflow optimization
  • Denial management program build and turnaround
  • Coding and clinical documentation improvement strategy
  • Charge capture and charge integrity reviews
  • Payer contract performance and underpayment analysis
  • Revenue cycle operating model redesign
  • KPI framework and performance dashboard development

03 / Workforce Strategy

Digital Workforce Design

Redesign how humans and technology work together.

A digital workforce is not a technology project — it is an operating model transformation. 6QD partners with health system leadership to design the governance structures, talent models, and organizational cultures needed to sustain automation at enterprise scale. We build Centers of Excellence, lead change management programs, and design the human-digital collaboration models that define high-performing health systems.

Measurable Outcomes

Sustainable automation capability that scales independently
Staff engagement and retention through purposeful role design
Measurable ROI tracked against strategic objectives
Governance structures that prevent pilot purgatory
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Capabilities

  • Automation Center of Excellence design and launch
  • Automation governance framework development
  • Process intake and prioritization methodology
  • Bot performance monitoring and management
  • Workforce transition and change management
  • Role redesign and upskilling programs
  • Vendor and partner ecosystem management
  • ROI framework and value realization tracking

6QD Framework

The Automation Maturity Model

Four stages that define where healthcare organizations stand on the automation curve — and the strategic path to advance.

1

Stage 1

Awareness

2

Stage 2

Emerging

3

Stage 3

Scaling

4

Stage 4

Integrated Digital Workforce

You're recognizing the opportunity. Now it's time to act on it.

Early pilots are proving value — but fragmentation is your biggest risk.

Scaling intelligently — the next horizon is integration and intelligence.

You're operating at the frontier. The question now is: what's next?